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Cloud Infrastructure / Windows ADMIN


Job Description

The Systems Administrator is responsible for managing and monitoring the infrastructure and systems
that support private & public cloud service offerings. This role requires a highly motivated individual
with strong attention to detail and the ability to troubleshoot complex systems in a fast-paced
environment. The  Systems Administrator will participate in an on-call rotation for after-hours support –
primarily driven by systems and application support.

Required Knowledge, Skills, and Abilities

 At least 5 years working in the IT field
 At least 2 years experience with Microsoft Exchange Server (2013/2016) technologies in an
administrative role
 Ability to prioritize tasks effectively
 Ability to perform root cause analysis when troubleshooting potential system problems and
identify mitigation/correction strategies
 Strong desire to learn and implement new technologies
 Strong written and oral communication skills
 Ability to present ideas in business-friendly and user-friendly language
 Exceptionally self-motivated and directed
 Experience and competency in planning and executing migrations from on-premises e-mail
platforms (such as Microsoft Exchange Server) to Office 365
 Experience securing Microsoft Office 365 and implementing multi-factor authentication
 Experience with Azure migration and Azure disaster recovery
 Experience with Azure governance and policy implementation
 Deep knowledge of e-mail protocols, DNS, MX records, SPF, DKIM, etc.
 Strong skillset in troubleshooting mail flow and Microsoft Exchange / Office 365 issues
 Experience with Microsoft Terminal Services
 Define, document and follow standards and best practices for systems design, testing, and

Technical Experience

 Microsoft Exchange Server 2010+
 Microsoft Office 365
 Microsoft Active Directory / Azure Active Directory
 Experiencing working with a variety of operating systems and platforms
 Excellent working knowledge of Windows platforms – MCSE Preferred
 Hands-on Experience with virtualized infrastructure (VMWare, HyperV, Azure, AWS)
 Server and application backup and restoration (Veeam experience preferred)
 Expert working knowledge (including the ability to setup, configure, upgrade, manage, and
troubleshoot) Windows-based systems and services such as DHCP, DNS, IIS, MS-SQL, NPS, etc.
 TCP/IP networking (Routing, VLANs, IP addressing, DHCP, DNS, Load Balancing, IPsec VPN, etc.)


 Manage, monitor and maintain Microsoft Exchange hosting environment from end-to-end
including network, virtualization and application layer
 Migrate clients from our Exchange hosting environment to Office 365 as required
 System administration and maintenance of our hosted infrastructure (on-premise & cloud)
 Configure and manage appropriate monitoring mechanisms to ensure availability of network,
server and application infrastructure

 Manage and maintain Microsoft Active Directory including replication, overall directory health,
management of objects (users, groups, computers, etc.)
 Handle support escalations from level 1/2 support, occasionally interacting directly with
customers and resellers
 Perform network and application audits for customers on an ad-hoc basis, producing detailed
reports of findings and recommendations
 Design, document, plan and execute major systems upgrades (such as Exchange, SharePoint)
 Ensure continuous delivery of services through oversight of service level agreements with end
users and monitoring of systems performance
 Participate in creation of Disaster Recovery and Business Continuity plans
 Provide documentation and training for Junior technicians and Sales Operations staff on Office
365/Exchange – including migration procedures and operational management


 Day shift
 On call


 Windows system administration: 5 years (required)
 O365 admin : 4 years (required)
 Cloud : 2 Years (required)

Application Form

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